New service puts debt support at your fingertips
introducing the North West Hardship Hub
Debt advisors across the North West are being encouraged to register for a new online resource putting hundreds of support schemes at their fingertips.
‘The North West Hardship Hub’ brings together financial assistance schemes from across the public and private sector to help the money advice community quickly and easily pinpoint the right support for people who are struggling with their household bills.
Supported by regional water company United Utilities and developed in conjunction with the money advice community, the Hub now contains information on more than 500 schemes from 300 organisations covering sectors such as electricity, gas, telecoms, water, local authorities and housing associations.
Jane Haymes, affordability manager at United Utilities said: “The idea behind the Hardship Hub came about after we organised an affordability conference in Liverpool back in 2018. Debt advisors who attended the conference said what they really needed was a facility to help them quickly find debt support schemes from all the different providers across the North West without having to trawl all the different companies’ websites.
“A year later, with the support of the debt advisor community, the Hardship Hub was launched and it’s been a great success. The site now contains information on hundreds of schemes and is continuing to grow.”
Once registered, debt advisors can easily search to find what schemes are available in postcode areas so their clients get the support they need.
Said Jane: “The Hub has made it incredibly easy for debt advisors to find the right schemes for their clients. What’s really useful about the site is that the advisors can rate each scheme so that the providers can see whether their scheme is delivering the support it should be. I’d encourage all debt advisors from the North West to give it a go.”
Registration for the Hardship Hub is free, visit the website.