The Coronavirus outbreak and how it relates to GMPA’s work

Coronavirus wordart for GM Poverty Action pageAs the impact of the Coronavirus outbreak impacts people’s lives across Greater Manchester, our small team at GMPA will be doing what we can to highlight consequences of the virus on people experiencing poverty and on efforts to tackle poverty. This page provides information about our work in relation to the Coronavirus as well as links to useful resources. Please keep an eye on this page and on our newsletter over the coming months as our work develops.

Between 18th and 31st March GMPA ran two surveys to understand the initial impact of the Coronavirus outbreak on parts of our network. Thank you to everyone who responded. The findings from both surveys have been fed through the key stakeholders across the city region. The main findings are detailed here

We are also keen to signpost people to our Maps of Support Services. Many of you will have projects detailed on the maps. If the nature of your projects has changed or services have had to close, please get in touch so that we can keep the maps as up-to-date as possible.

Influencing the response to Covid-19

GMPA has been working with stakeholders across the city region to support and influence the response to the pandemic. We are also working to ensure poverty is a strong focus of the recovery. Our socio-economic briefing has been used by local authorities across Greater Manchester to inform Equality Impact Assessments of the community response in each borough.

We have also outlined the needs of food support providers at this time, submitted evidence to Parliament’s “COVID-19 and food supply” committee, and produced several other briefings for GM local authorities’ food and humanitarian leads on issues such as Healthy Start Vouchers.

Useful links and resources

Below is a list of pages that are being updated by Greater Manchester’s ten local authorities plus additional information and contact phone numbers.  There are also links to local VCSE infrastructure organisations and other key agencies. Please check the pages relevant to your area regularly.

Local authorities

Greater Manchester Combined authority support for residents and vulnerable people plus support for businesses, information about volunteering and other useful information

Together GM: Keep Safe has produced information on coronavirus

Bolton Council: The council has set up an emergency contact number for extremely vulnerable people. Contact 01204 337221. The line is open 8.30am – 5.30pm Mon – Fri and Sat 9am – 1.30pm

Bury Council: The council has created ‘virtual teams’ to staff five community hubs across the borough, covering Bury North, Bury South, Bury West, Prestwich and Whitefield.  They will proactively identify and reach out to vulnerable people directly using available data – but also want to hear from people directly. Residents can call the hotline on 0161 253 5353 7 days a week, 9am to 5pm.

Manchester City Council:  a new council hub will coordinate food parcels, medicine and fuel top-up payments for people with no support network, and those identified as being at high risk of contracting the virus. The hotline number – which will be open Monday to Saturday, 8.30am to 5.30am – is 0800 234 6123 The system has been set up to be flexible, working in partnership with public health agencies and the voluntary sector to reach people who most need support.

Oldham Council:  Action Together will be working with Oldham council and Oldham Foodbank to coordinate the delivery of emergency food and other essential personal and household basic items to people in need. A new hotline 0161 770 7007  will be open from 9am to 5pm on weekdays and 11am to 2pm on weekends for people to call for help. After calling the helpline, residents can expect a call back from the council within 24 hours and a package in the following days.

Rochdale: Four new hubs have been established across Rochdale. People needing to access support through the community hubs can call 01706 923685 8.30am to 5.30pm, Monday to Friday . The out of hours contact number is 0300 303 8875 .

Salford: vulnerable self-isolating residents can access the Spirit of Salford helpline by calling 0800 952 1000 on weekdays between 8.30am and 6pm.

Stockport: a dedicated coronavirus helpline – 0161 974 0753 – will be available Monday to Friday from 8.30am to 5.30pm.

Tameside: council staff will be manning an emergency support line on 0161 342 8355 Monday to Wednesday 8.30am – 5.00pm, Thursday 8.30am – 4.30pm and Friday 8.30am – 4.00pm to talk residents through the support available and any necessary arrangements.

Trafford and Thrive Trafford: five community hubs have been set up. Residents will be signposted to the hubs remotely through the Trafford Community Response Line – 0300 330 9073 – which will be operational Monday to Friday 8.30am to 5.30pm and managed by the Citizens Advice Bureau.

Wigan: Seven hubs will provide a central base in each community, where referrals for support will be received and delivered. Hubs are based in both Wigan and Leigh town centres, as well as Worsley Hall, Swinley, Atherton, Ashton, Hindley and Shevington.  If you are in urgent need of support, call 01942 489018 Monday to Friday at 9.00 – 5.00pm; Saturday 9.00am – 12 noon and a worker from your nearest hub will be in touch as soon as possible.


people icons socially distancing for GM Poverty Action

i3oz9sCoronavirus outbreak and how it relates to GMPA’s work